Talk with Desire about MO HealthNet in-home care
Desire's Kansas City office welcomes questions from Medicaid members who are exploring in-home care or considering a provider change. Tell us where care is needed and how we can reach you. Our first conversation helps identify the next steps for your situation.
Coverage and services must be confirmed
Medicaid enrollment by itself does not establish which in-home services or hours are authorized. The applicable program, assessment, service authorization and provider arrangements must be confirmed before care begins. Our office can discuss the information needed to review your request; we do not promise eligibility or a particular number of hours from a website inquiry.
- If you already receive services, tell our office that you are exploring a provider change.
- If you are new to in-home care, ask what assessment or authorization steps may be needed.
- Describe the everyday tasks and schedule you want to discuss.
- Confirm the start date and transition arrangements before changing existing care.
Use the correct state office
MO HealthNet is the Missouri Medicaid program. Contact the office for the state where the person receives care. Program and provider arrangements can differ across the state line.
The initial inquiry asks for basic contact details and the care ZIP code. Keep benefit identifiers, financial records and medical documents out of the public form; staff can explain the appropriate follow-up for required information.
Other care arrangements
If you want to compare a private-pay schedule, see private-duty home care. Any separately paid services require a separate discussion and agreement. Ask questions before agreeing to care or assuming a service is covered.
Your Kansas City care office
Desire In-Home Care of Kansas City, MO serves Kansas City and nearby Missouri communities. Share the ZIP code where care is needed so our team can check service availability for your address and schedule.
Our office is at 800 E. 101st Terrace, Suite 350, Kansas City, MO 64131. For care in Kansas, contact our Overland Park office.